Arn’s Winery Fulfillment Policy
Thank you for choosing Arn’s Winery. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers. Please review our fulfillment policy below.
Customer Satisfaction
We are proud of the product our team creates at Arn’s Winery, but we understand the importance of being satisfied with your purchase. If for any reason you are not satisfied with your order, please contact us directly at (707) 963-3429 or [email protected]. We’re happy to work with you to amend your order to meet your expectations.
Shipping Policy
- Shipping Locations: We currently ship to addresses within the United States only. International shipping is not available.
- Shipping Methods: Orders are shipped via FedEx Ground or FedEx 2nd Day Air, depending on your selection at checkout.
- Processing Time: Orders are typically processed and shipped within 2-3 business days. Delivery times may vary based on the shipping method selected.
Return Policy
- Return Window: We offer a 30-day return window from the date of delivery. If you are not completely satisfied with your purchase, please contact us within this period.
- Return Shipping: Arn’s Winery covers the cost of return shipping. We will provide you with a return label and instructions once your return request is approved.
- Conditions: Returned items must be in their original condition. Partial refunds may apply if the product has been opened or used.
Refunds
- Once we receive and inspect your return, we will process your refund to the original payment method within 5-7 business days.
For any questions or to initiate a return, please contact our customer service team at (707) 963-3429 or [email protected].
Thank you for choosing Arn’s Winery!